Terms of Service

1. Acceptance of Terms

By accessing or using the website joinpru.com and any related services (collectively, the "Services") operated by Pru Health, LLC ("Pru," "we," "us," or "our"), you agree to be bound by these Terms of Service. If you do not agree to these terms, do not use our Services.

2. Description of Services

Pru is a telehealth platform that connects patients with licensed physicians who specialize in peptide therapy. Our Services include:

• A waitlist registration system for prospective patients
• Educational content through The Pru Brief newsletter
• Telehealth consultations with licensed physicians (when available)
• Coordination of compounded peptide prescriptions through licensed pharmacies

Certain features may not yet be available in all states or to all users.

3. Eligibility

You must be at least 18 years of age to use our Services. By using our Services, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into these terms.

4. Account Registration

When you register for our waitlist or subscribe to our newsletter, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of any account credentials and for all activities that occur under your account.

5. Medical Disclaimer

The content on our website, including The Pru Brief newsletter, is provided for informational and educational purposes only. It is not intended to be a substitute for professional medical advice, diagnosis, or treatment.

Always seek the advice of a qualified healthcare provider with any questions you may have regarding a medical condition. Never disregard professional medical advice or delay in seeking it because of something you have read on our website.

Pru does not practice medicine. All medical decisions, including prescriptions, are made solely by independently licensed physicians. Pru provides the technology platform and coordination services only.

6. Telehealth Consent

By using our telehealth services (when available), you acknowledge and agree that:

• Telehealth involves the delivery of healthcare services using electronic communications
• There are potential risks including, but not limited to, technology failures and limitations of the evaluation
• You have the right to withdraw consent at any time
• Your physician may determine that telehealth is not appropriate for your condition
• Telehealth is not a replacement for emergency medical services

7. Compounded Medications

Peptide therapies prescribed through Pru are compounded by licensed, FDA-regulated pharmacies in the United States. Compounded medications are not FDA-approved products but are prepared using FDA-regulated ingredients under the supervision of licensed pharmacists. You acknowledge that you understand the nature of compounded medications.

8. Intellectual Property

All content on our website, including text, graphics, logos, images, and software, is the property of Pru Health, LLC and is protected by United States and international copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from our content without our express written permission.

9. Prohibited Conduct

You agree not to:

• Use our Services for any unlawful purpose
• Provide false or misleading information during registration
• Attempt to gain unauthorized access to our systems or other users' accounts
• Interfere with or disrupt the operation of our Services
• Scrape, harvest, or collect information from our website through automated means
• Use our Services to transmit any malicious code or content

10. Limitation of Liability

To the maximum extent permitted by law, Pru Health, LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our Services. Our total liability for any claims arising under these terms shall not exceed the amount you have paid to us in the twelve (12) months preceding the claim.

11. Indemnification

You agree to indemnify and hold harmless Pru Health, LLC, its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorney's fees) arising out of your use of our Services or violation of these terms.

12. Modifications

We reserve the right to modify these Terms of Service at any time. Changes will be posted on this page with an updated "Last updated" date. Your continued use of our Services after any changes constitutes acceptance of the revised terms.

13. Termination

We may terminate or suspend your access to our Services at any time, with or without cause, and with or without notice. Upon termination, your right to use our Services will immediately cease.

14. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the United States and the state in which Pru Health, LLC is organized, without regard to conflict of law principles.

15. Contact Us

If you have questions about these Terms of Service, contact us at:

Pru Health, LLC
Email: team@joinpru.com